{extends file="layout.html"} {block name=title}LMS: {$layout.pagetitle|striphtml}{/block} {block name=module_content}
{icon name="helpdesk"} | {trans("Subject:")} | {$message.subject|escape} |
{icon name="uptime"} | {trans("Date:")} | {$message.createtime|date_format:"%Y/%m/%d %H:%M.%S"} |
{if $message.userid} {icon name="user"} {else} {icon name="requestor"} {/if} | {trans("Requestor:")} | {if $message.customerid} {if $message.mailfrom} {icon name="mail"} {elseif $message.phonefrom} {icon name="sms"} {/if} {$message.customername} ({$message.customerid|escape|string_format:"%04d"}) {elseif $message.userid} {icon name="user"} {$message.username|escape} {elseif $message.mailfrom} {icon name="mail"} {$message.mailfrom|escape} {elseif $message.phonefrom} {icon name="phone"} {$message.phonefrom} {else} {$message.requestor|escape} {/if} |
{icon name="message"} | {trans("Headers:")} | |
{icon name="message"} | Message-Id: | {$message.messageid|escape} |
{icon name="message"} | Reply-To: | {$message.replyto|escape} |
{icon name="message"} | In-Reply-To: | {$message.inreplytoid|escape} |
{icon name="edit"} | {trans("Message:")} | |
{icon name="attachment"} | {trans("Attachments:")} |
{foreach from=$message.attachments item=a}
{documentview id="{$message.id}-{$a@index}" type=$a.contenttype name=$a.filename
url="?m=rtmessageview&tid={$message.ticketid}&mid={$message.id}&file={urlencode($a.filename)}"
text="{$a.filename} ({$a.size|string_format:"%.1f"} {$a.unit})"}
{/foreach} |
{trans("Remover:")} | {$message.delusername|escape} | |
{trans("Remove date:")} | {$message.deltime|date_format:"%Y/%m/%d %H:%M.%S"} | |
{button type="link-button" href="?m=rtmessageadd&id={$message.id}&ticketid={$message.ticketid}" icon="message" label="Reply"} {button type="link-button" href="?m=rtticketview&id={$message.ticketid}" icon="back" label="Back"} |