{icon name="message" label="Ticket History"}
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{button icon="note" label="New Note" onclick="window.location.href = '?m=rtnoteadd&ticketid={$ticket.ticketid}';"}
{if ($ticket.state != $smarty.const.RT_RESOLVED || ($ticket.state == $smarty.const.RT_RESOLVED && $aet && ($smarty.now - $ticket.resolvetime) < $aet)) || (ConfigHelper::checkPrivilege('superuser'))}
{button icon="message" label="New Message" onclick="window.location.href = '?m=rtmessageadd&ticketid={$ticket.ticketid}';"}
{/if}
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