{if $queue.email}
{icon name="mail"}
|
{trans("E-mail:")} |
{$queue.email} |
{/if}
{if $queue.description}
{icon name="description"}
|
{trans("Description:")}
|
{$queue.description|replace:"\n":" "}
|
|
{/if}
{icon name="verifier"}
|
{trans("Verifier:")} |
{if $queue.verifierid}
{$queue.verifier.name}
{else}
{trans("None")}
{/if}
|
{icon name="user"}
|
{trans("Privileges:")} |
{foreach $_RT_RIGHTS as $label}
{/foreach}
{trans("User")} |
{foreach $_RT_RIGHTS as $label}
{$label} |
{/foreach}
{cycle values="light,lucid" print=false}
{foreach from=$queue.rights item=right}
{if $right.rights}
{$right.name}
|
{foreach $_RT_RIGHTS as $rightvalue => $label}
{if ($right.rights & $rightvalue) == $rightvalue}{icon name="permissions"}{/if}
|
{/foreach}
{/if}
{/foreach}
|
{if !empty($queue.categories)}
{icon name="queue"}
|
{trans("Default categories:")}
|
|
{/if}
{if $queue.newticketsubject}
{icon name="mail"}
|
{trans("New ticket customer notification subject")} |
{$queue.newticketsubject|replace:"\n":" "}
|
{/if}
{if $queue.newticketbody}
{icon name="edit"}
|
{trans("New ticket customer notification body")} |
{$queue.newticketbody|replace:"\n":" "}
|
|
{/if}
{if $queue.newmessagesubject}
{icon name="mail"}
|
{trans("New message customer notification subject")} |
{$queue.newmessagesubject|replace:"\n":" "}
|
{/if}
{if $queue.newmessagebody}
{icon name="edit"}
|
{trans("New message customer notification body")} |
{$queue.newmessagebody|replace:"\n":" "}
|
|
{/if}
{if $queue.resolveticketsubject}
{icon name="mail"}
|
{trans("Resolve ticket customer notification subject:")} |
{$queue.resolveticketsubject|replace:"\n":" "}
|
{/if}
{if $queue.resolveticketbody}
{icon name="edit"}
|
{trans("Resolve ticket customer notification body:")} |
{$queue.resolveticketbody|replace:"\n":" "}
|
|
{/if}
{if $queue.verifierticketsubject}
{icon name="edit"}
|
{trans("Ticket verifier notification subject:")} |
{$queue.verifierticketsubject|replace:"\n":" "}
|
|
{/if}
{if $queue.verifierticketbody}
{icon name="edit"}
|
{trans("Ticket verifier notification body:")} |
{$queue.verifierticketbody|replace:"\n":" "}
|
|
{/if}
{button icon="view" href="?m=rtqueueview&id={$queue.id}" label="Browse"}
{button icon="save" href="?m=rtqueueedit&id={$queue.id}" label="Edit"}
{if $queue.deleted == 1 && $queue.deltime != 0 && (ConfigHelper::checkPrivilege('helpdesk_advanced_operations'))}
{button icon="restore" label="Restore" id="restore-rtqueue" data_name=$queue.name data_resource_id=$queue.id}
{button icon="delete" label="Delete permanently" id="remove-rtqueue" data_name=$queue.name data_resource_id=$queue.id}
{else}
{button icon="delete" label="Delete" id="delete-rtqueue" data_name=$queue.name data_resource_id=$queue.id}
{/if}
|