{t 0=$ticket.id|string_format:"%06d"}Ticket No. $0{/t}
{t}Created by:{/t}
{t}Uptime:{/t}
{t}Cause:{/t}
{t}Body:{/t}
|
{$ticket.message|replace:"\n":" "} |
|
{t 0=$ticket.id|string_format:"%06d"}Ticket No. $0{/t}
|
||
|
{t}Created by:{/t}
|
{$ticket.creator} | |
|
{t}Uptime:{/t}
|
{$ticket.uptime} | |
|
{t}Cause:{/t}
|
{if $ticket.cause==2}{t}company's side{/t} {elseif $ticket.cause==1}{t}customer's side{/t} {else}{t}unknown/other{/t}{/if} | |
|
{t}Body:{/t}
|
|
|